I. Name and address
The responsible person in the sense of the DSGVO and other national data protection laws of the member states as well as other data protection regulations is
IIK Firmenservice GmbH
Eulerstraße 50
40477 Düsseldorf
Deutschland
Tel.: +49-211-56622-0
E-Mail: info@iik-firmenservice.de
Website: www.iik-firmenservice.de
II. Name and address of the data protection officer
The data protection officer of the responsible person is:
Dr. Sebastian Kraska
IITR Privacy Policy GmbH
Marienplatz 2
80331 Munich
Germany
Phone: +49-211-56622-0
e-mail: datenschutz@iik-deutschland.de
Website: www.iik-deutschland.de
III. General information on data processing
1. scope of the processing of personal data
As a matter of principle, we collect and use personal data of our users only to the extent necessary to provide a functional website and our contents and services. The collection and use of personal data of our users is regularly only carried out with the consent of the user. An exception is made in those cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.
2. legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6 para. 1 lit. a EU Data Protection Basic Regulation (DSGVO) serves as the legal basis for the processing of personal data.
When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 para. 1 lit. b DSGVO serves as the legal basis. This also applies to processing operations which are necessary to carry out pre-contractual measures.
Insofar as processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c DSGVO serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.
If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f DSGVO serves as the legal basis for the processing.
3. data deletion and storage period
The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage no longer applies. Furthermore, data may be stored if this has been provided for by the European or national legislator in EU ordinances, laws or other regulations to which the person responsible is subject. Data will also be blocked or deleted when a storage period prescribed by the above-mentioned standards expires, unless there is a need to continue storing the data for the purpose of concluding or fulfilling a contract.
IV. Provision of the website and creation of log files
1. Description and scope of data processing
Whenever our website is called up, our system automatically collects data and information from the computer system of the calling computer.
The following data is collected:
- the connection data of the requesting computer
- the web pages called with us
- the retrieved files
- the amount of data transferred
- Date and duration of the visit
- the identification data of the browser and operating system used
- the website from which the access was made.
The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.
2. Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.
3. Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.
The storage in log files is done to ensure the functionality of the website. In addition, the data serves us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data is carried out for statistical purposes, a use for marketing purposes such as direct marketing does not take place in this context.
These purposes also include our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f DSGVO.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. In the case of the collection of data for the provision of the website, this is the case when the respective session is ended.
In the case of storage of data in log files, this is the case after thirty days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.
5. Possibility of objection and removal
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.
V. Usage of Cookies
a) Description and scope of data processing
Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user's computer system. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.
We use cookies to make our website more user-friendly. Some elements of our website require the calling browser to be able to be identified even after a page change.
The following data is stored and transmitted in the cookies:
- Language settings
- Booked articles or services
- Log-in information
We also use cookies on our website, which enable an analysis of the surfing behaviour of the users.
In this way the following data can be transmitted:
- Entered search terms
- Frequency of page views
- Use of website functions
- Origin of the request
The user data collected in this way is pseudonymized by technical precautions. It is therefore no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users.
When accessing our website, the user will be informed about the use of cookies for analysis purposes and his/her consent to the processing of the personal data used in this context will be obtained. In this context, reference is also made to this privacy policy.
b) Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a DSGVO if the user has given his consent to this.
c) Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a page change.
We require cookies for the following applications:
All pages with login function for services of the IIK
Transfer of language settings
Memorizing search terms
The user data collected through technically necessary cookies is not used to create user profiles.
The analysis cookies are used for the purpose of improving the quality of our website and its contents. The analysis cookies enable us to find out how the website is used and thus to continuously optimize our offer. In this way we improve the navigation of our website and the language versions provided.
These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f DSGVO.
d) Third party cookies
Cookies from third parties are also used on our websites. You will find a detailed list in section "X. External Tools". You can prevent the storage of these cookies in your browser settings, where you can also delete existing cookies at any time. The legal basis for the use of third party cookies is Art. 6 para. 1 lit. f DSGVO.
e) Duration of storage, possibility of objection and removal
Cookies are stored on the user's computer and transmitted by the user to our site. Therefore you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or change the transmission of cookies. Already stored cookies can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it is possible that not all functions of the website can be used to their full extent.
f) List of cookies collected by IIK
The following table shows which cookies we collect and what information they store.
COOKIE name | COOKIE Description |
|---|---|
CART | The association with your shopping cart. |
CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
COMPARE | The items that you have in the Compare Products list. |
CURRENCY | Your preferred currency |
CUSTOMER | An encrypted version of your customer id with the store. |
CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
FRONTEND | You sesssion ID on the server. |
GUEST-VIEW | Allows guests to edit their orders. |
LAST_CATEGORY | The last category you visited. |
LAST_PRODUCT | The most recent product you have viewed. |
NEWMESSAGE | Indicates whether a new message has been received. |
NO_CACHE | Indicates whether it is allowed to use cache. |
PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
POLL | The ID of any polls you have recently voted in. |
POLLN | Information on what polls you have voted on. |
RECENTLYCOMPARED | The items that you have recently compared. |
STF | Information on products you have emailed to friends. |
STORE | The store view or language you have selected. |
USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
WISHLIST | An encrypted list of products added to your Wishlist. |
WISHLIST_CNT | The number of items in your Wishlist. |
VI. Newsletter
1. Description and scope of data processing
On our website you have the possibility to subscribe to a free newsletter. When registering for the newsletter, the data from the input mask will be transmitted to us.
- First and last name
- e-mail address
In addition, the following data is collected during registration:
- IP address of the calling computer
- Date and time of registration
For the processing of the data, your consent will be obtained during the registration process and reference will be made to this privacy policy.
If you book services on our website and enter your e-mail address, we can use this to send you a newsletter. In such a case, the newsletter will only be used to send direct advertising for our own similar services such as courses, further education or examinations.
In connection with the data processing for sending newsletters, the data will not be passed on to third parties. The data will be used exclusively for sending the newsletter.
2. Legal basis for data processing
The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 letter a DSGVO, if the user has given his consent.
The legal basis for the dispatch of the newsletter as a result of the sale of services such as language courses, further education or examinations is Art. 7 para. 3 UWG.
3. Purpose of data processing
The collection of the user's e-mail address is used to send the newsletter.
The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. The user's e-mail address as well as surname and first name will therefore be stored as long as the subscription to the newsletter is active.
5. Possibility of objection and removal
The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose there is a corresponding link in every newsletter.
This also enables the user to revoke his or her consent to the storage of personal data collected during the registration process.
VII. Registration
1. Description and scope of data processing
On our website we offer users the possibility to register by providing personal data. The data is entered into an input mask, transmitted to us and stored. The data will not be passed on to third parties. The following data is collected during the registration process:
- Name and first name
- If applicable title
- Residence with place of residence, postal code and street with house number
- State of residence
- e-mail address
- Phone
- Fax number, if applicable
- Date of birth
- Gender
- Nationality
- Occupation (if applicable)
- Contact language, if applicable
The information marked with "If applicable" is voluntary and not necessary for registration.
At the time of registration, the following data is also stored:
The IP address of the user
Date and time of registration
During the registration process, the user's consent to the processing of this data is obtained.
2. Legal basis for the data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
If the registration serves the fulfilment of a contract such as the booking of a language course, further education or an examination to which the user is a party or the implementation of pre-contractual measures such as pre-registration for further education, the additional legal basis for the processing of the data is Art. 6 para. 1 letter b DSGVO.
3. Purpose of data processing
The registration serves to conclude a contract with the user for the booking of language courses, further education or examinations or pre-registrations for further education.
User registration is required for the fulfillment of a contract with the User or for the implementation of pre-contractual measures.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection.
This is the case for data collected during the registration process for the purpose of fulfilling a contract or for the implementation of pre-contractual measures if the data is no longer necessary for the implementation of the contract. Even after conclusion of the contract, it may still be necessary to store personal data of the contractual partner in order to comply with contractual or legal obligations.
Continuing obligations require the storage of personal data during the term of the contract. Furthermore, warranty periods must be observed and the storage of data for tax purposes. Which storage periods are to be adhered to cannot be determined in a general way, but must be determined for each individual contract and contracting party in each individual case.
5. Possibility of objection and removal
As a user you have the possibility to cancel the registration at any time. You can have the data stored about you changed at any time.
A deletion of the account and a change of data is possible at any time - just send an e-mail to info(at)iik-deutschland.de with the appropriate subject line.
If the data is necessary for the fulfillment of a contract or for the implementation of pre-contractual measures, an early deletion of the data is only possible, unless contractual or legal obligations prevent a deletion.
VIII. E-mail contact
1. Description and scope of data processing
On our website, it is possible to contact us via the provided e-mail address. In this case, the user's personal data transmitted with the e-mail will be stored.
In this context, it does not pursue the transfer of data to third parties. The data will be used exclusively for processing the conversation.
2. Legal basis for the data processing
The legal basis for the processing of the data is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.
The legal basis for the processing of data transmitted in the course of sending an e-mail is art. 6 para. 1 letter f DSGVO. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 para. 1 letter b DSGVO.
3. purpose of data processing
The processing of the personal data from the input mask serves us only to process the contact. In the case of contacting us by e-mail, this is also the necessary legitimate interest in the processing of the data.
The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.
4. Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose of their collection. For personal data sent by e-mail, this is the case when the respective conversation with the user is finished. The conversation ends when it is clear from the circumstances that the matter in question has been finally clarified.
Any additional personal data collected during the sending process will be deleted after a period of seven days at the latest.
5. Possibility of objection and removal
The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he can object to the storage of his personal data at any time. In such a case the conversation cannot be continued.
A revocation of the consent and the objection to the storage can be made at any time by sending an e-mail to with the appropriate subject line.
All personal data stored in the course of the contact will be deleted in this case.
IX. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the DSGVO and you are entitled to the following rights vis-à-vis the person responsible:
1. right of information
You may request confirmation from the person responsible as to whether personal data concerning you is being processed by us. If such processing has taken place, you can request information from the data controller about the following:
- the purposes for which the personal data are processed
- the categories of personal data which are processed;
- the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
- the planned duration of storage of the personal data concerning you or, if it is not possible to give specific details, criteria for determining the duration of storage;
- the existence of a right of rectification or erasure of personal data concerning you, a right to have the processing limited by the controller or a right to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- any available information as to the origin of the data if the personal data are not collected from the data subject;
- the existence of automated decision-making, including profiling, in accordance with Art. 22, paragraphs 1 and 4 DPA and, at least in these cases, meaningful information on the logic involved and the scope and intended impact of such processing on the data subject.
You have the right to request information as to whether the personal data concerning you are being transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees pursuant to Art. 46 DPA in connection with the transfer.
2. right of rectification
You have the right to ask the data controller to correct and/or complete the data if the personal data processed concerning you is incorrect or incomplete. The data controller must make the correction without delay.
3. right to limit processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
- if you dispute the accuracy of the personal data concerning you for a period of time which enables the controller to verify the accuracy of the personal data;
- the processing is unlawful and you object to the deletion of the personal data and instead request the restriction of the use of the personal data;
- the controller no longer needs the personal data for the purposes of the processing, but you need it for the purpose of asserting, exercising or defending legal claims; or
- if you have lodged an objection to the processing pursuant to Art. 21 para. 1 DPA and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.
If the processing of personal data relating to you has been restricted, such data - apart from being stored - may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.
If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
4. Right of deletion
a) Duty to delete
You may demand that the person responsible for the data concerning you be immediately deleted, and the person responsible is obliged to delete such data immediately if one of the following reasons applies:
- the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed
- you revoke your consent on which the processing was based pursuant to Art. 6 para. 1 letter a or Art. 9 para. 2 letter a DPA and there is no other legal basis for the processing.
- you object to the processing in accordance with Art. 21 Para. 1 DSGVO and there are no legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 Para. 2 DSGVO.
- the personal data concerning you have been processed unlawfully.
- the deletion of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
- the personal data concerning you has been collected in relation to information society services offered, in accordance with art. 8, paragraph 1 of the DPA.
b) Information to third parties
If the data controller has made public the personal data concerning you and is obliged to delete them in accordance with Art. 17 para. 1 DPA, he shall take reasonable measures, including technical measures, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to this personal data or copies or replications of this personal data.
c) Exceptions
The right to deletion does not exist insofar as the processing is necessary
- to exercise the right to freedom of expression and information;
- to comply with a legal obligation requiring processing under Union or national law to which the controller is subject or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
- for reasons of public interest in the field of public health pursuant to Article 9 paragraph 2 letters h and i and Article 9 paragraph 3 DPA;
- for archival, scientific or historical research purposes in the public interest or for statistical purposes pursuant to Art. 89 para. 1 DSGVO, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
- to assert, exercise or defend legal claims.
5. right to information
If you have asserted the right to rectification, erasure or limitation of processing vis-à-vis the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort.
You have the right, vis-à-vis the data controller, to be informed of these recipients.
6. right to data transferability
You have the right to receive the personal data concerning you that you have provided to the data controller in a structured, common and machine-readable format. You also have the right to have this data communicated to another person in charge without interference from the person in charge to whom the personal data has been communicated, provided that
- the processing is based on a consent pursuant to Art. 6 para. 1 letter a DSGVO or Art. 9 para. 2 letter a DSGVO or on a contract pursuant to Art. 6 para. 1 letter b DSGVO and
- the processing is carried out using automated procedures. In exercising this right, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. The freedoms and rights of other persons must not be affected by this.
The right to data transferability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. right of objection
You have the right to object at any time, for reasons arising from your particular situation, to the processing of personal data concerning you that is carried out pursuant to art. 6, paragraph 1, letter e or f of the DPA; this also applies to profiling based on these provisions.
The controller will no longer process the personal data concerning you unless he can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing, including profiling, insofar as it is related to such direct marketing.
If you object to processing for the purposes of direct marketing, the personal data concerning you will no longer be processed for those purposes.
You have the possibility to opt-out of processing in connection with the use of information society services ? notwithstanding Directive 2002/58/EC ? to exercise your right to object by means of automated procedures using technical specifications.
8. right to revoke the declaration of consent under data protection law
You have the right to revoke your data protection declaration of consent at any time. Revocation of your consent does not affect the legality of the processing that has taken place on the basis of your consent until revocation.
9. automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which has legal effect on you or which significantly affects you in a similar way. This shall not apply if the decision
- is necessary for the conclusion or fulfillment of a contract between you and the person responsible,
- is authorised by Union law or the law of the Member States to which the person responsible is subject and that law contains appropriate measures to safeguard your rights and freedoms and your legitimate interests, or
- with your express consent.
However, these decisions may not be based on special categories of personal data according to Art. 9 para. 1 DSGVO, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect rights and freedoms and your legitimate interests.
With regard to the cases referred to in (1) and (3), the data controller shall take reasonable measures to safeguard the rights and freedoms and your legitimate interests, which shall include at least the right to obtain the intervention of a person from the data controller, to express his point of view and to challenge the decision.
10. right to appeal to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which you are resident, your place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you is in breach of the DPA.
The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and the results of the complaint, including the possibility of a legal remedy under Art. 78 DSGVO.
X. External Tools
Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: download and install browser-plugin.
Alternatively, by clicking on this link ("Deactivate Google Analytics"), you prevent Google Analytics from collecting data about you within this website. By clicking on the above link, you download an "opt-out cookie". Your browser must therefore allow the storage of cookies for this purpose. If you delete your cookies regularly, you will need to click on the link again each time you visit this website
.
Use of Google AdSense
- Our website uses Google AdSense, an online advertising service of Google Inc. ("Google"). Google AdSense uses so-called "cookies", text files that are stored on the user's computer and which enable an analysis of the use of the website. Google AdSense also uses so-called web beacons (invisible graphics). Through these web beacons, information such as visitor traffic on the pages of this offer can be evaluated. The information generated by cookies and web beacons about the use of this website (including the user's IP address) and the delivery of advertising formats is transferred to a Google server in the USA and stored there. This information may be passed on by Google to contractual partners of Google. However, Google will not merge your IP address with other data stored by you.
- Users can prevent the installation of cookies from Google AdSense in various ways:
- by a corresponding setting of the browser software;
- by deactivating the interest-based ads at Google;
- by deactivating the interest-based ads of providers that are part of the self-regulation campaign "About Ads";
- by permanent deactivation through a browser plug-in.
The settings under 2) and 3) are deleted when cookies are deleted in the browser settings.
- Further information on data protection and cookies for advertising on Google AdSense can be found in the Google privacy policy, in particular under the following links:
- http://www.google.de/policies/privacy/partners/
- http://www.google.de/intl/de/policies/technologies/ads
(Source for privacy policy text on Google Adsense: https://www.datenschutzbeauftragter-info.de/)
LiveCall callback function
LiveCall uses a technology that stores and accesses information on a computer or other device of the user that is connected to the network (especially through the use of cookies).
The cookies used by LiveCall are primarily used to collect data by LiveCall, especially statistical data about user behavior. They also help to determine the number of users of the website and how they use the Internet. The collected data is used to improve the quality of the services offered by LiveCall, in particular
- to improve the hardware resources and to instruct LiveCall staff in the best possible way;
- optimal placement of the infrastructure used to provide the services;
- maintain session logins for the account and speed up access to the services
The user agrees to the processing of cookies through the appropriate settings of his web browser. The user may withdraw his consent at any time.
LiveCall informs that limiting the use of the technology by turning off the cookies may affect the correct functioning of the website or the services available through it or on other related websites.
Status: May 17, 2018
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